While browsing the web I linked to Car-On Auto Sales from another site, the online inventory and pricing got me interested.
My wife and I decided to take a drive (50 mins) and do a bit of window shopping and check out a 2013 Hyundai that was just brought in that had caught my eye. It was close to closing but upon getting there Pat (Sales Rep) immediately stopped what he was doing and greeted us in a very friendly, polite and professional manner. While we only had the intentions of looking around the courtesy and genuine interest we received from Pat solidified our decision on buying that car that evening.
At no time during any period did we feel pressured or rushed considering it was now well after closing and all our questions were answered straight up. I had a bit of concerns about the history of the vehicle and Ken (sales Manager) provided all the necessary information to help close the deal.
I can't say how much we appreciated the friendliness and professionalism that this team brought. We received follow up calls to ensure that everything was still okay and we were even pleasantly surprised when we got a call letting us know that they got us the owners manual and an extra key and key fob that was missing.
We are very happy with our purchase and we fully recommend Car-On Auto Sales for a great dealer experience where I'm sure you will receive an excellent customer experience and friendly greeting as we did.
Pierre & Kelly
"I walked in this place looking to upgrade from what I drove and just wanted to see what could be done. I set my sight on a car that was much more expensive than the one I was already financing which, of course, meant there were to be a lot of lost value in the transaction. I wasn't in a hurry and did not absolutely want the car at all cost. I set for these people a very restrictive target to aim for pertaining to the terms I was willing to pay and not a dime more. The team here reached and even slightly exceeded the parameters required for the deal and delivered an impeccable car. Everything looked mint and clean and I also know that all my servicing needs are covered. I'm not easy to impress and I wasn't set on buying but I got exactly what I was looking for and that is something rare nowadays. For me, that's how cars should be sold. Period."
Car-On dealership is most probably your best choice while buying a used car. You are not wasting time negotiating the price because it is already lower than competition; friendly & knowledgeable staff makes the whole experience painless, without pushing you to do anything and giving sound advice helping with the decision. Well recommended!
Simple and straight forward, the way any car buying experience should be. No hard sell just the information needed and all the fine points covered with no fanfare. Communication with all members was complete and clear and I knew where I stood through the whole experience. I have purchased a number of vehicles over the years and have never really enjoyed it until now. Every one was so friendly and sincere; and my girls loved ringing the bell when we were all done. I am always looking for a better price so I can't give a 5 on that but I know I got a very fair price. All the rest of the ratings where earned. I would not hesitate to recommend Car On.
"I went in the morning to buy a car, I chose one, and I asked to get the car ready on the same day. They tried their best to do all the paper work so that I can get the car on that same day and they did it, great job guys."
"We appreciated the fact that the sevice was professional & no pressure to purchase. There was full disclosure about the price and process involved. The vehicle was exceptionally clean, and everything including the paperwork was efficient and well organized.
Overall a very pleasant departure from the traditional "greasy" used car sales experience."
"Great experience, felt completely at-ease and comfortable the entire time. I was helped by Ty and Richard Brault, who were both incredibly courteous people. On the day I was supposed to pick up the car, I was running late due to a no-show cab. The dealer was about to close in 15 minutes, so I called in to apologize and reschedule. Instead of rescheduling, Richard was able to arrange for Ty to drive to my house, pick me up, and bring me to the dealership. Even though they were now officially closed, they still invited me in, took their time with me in filling out the paperwork, and saw me on my way. This was just one of many extraordinary experiences I had with them since first meeting them about the car a week prior. I will not hesitate to buy from them again when the time comes! Do yourself a favour and stop by to see what all of the hype is about."
"This is my 4th car purchased in the last 12 years and this has been my best car buying experience to date.
Jace was attentive to my requirements, friendly, helpful, informative, patient and above all no pressure.
Nathalie, helped me through the financing process, she was helpful, easy to get along, charming and a pleasure to deal with
and she made the process very smooth.
And above all, I found the right car at the right price with an affordable extended warranty.
My partner and I truly enjoyed our buying experience at Car-On Auto Sales and we'll be back when we're ready
to buy our next car!"
1700 CYRVILLE RDOttawa, ON K1B 3L8